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Some Thoughts On E-Commerce

As a Digital Media Agency/Startup Incubator my hands are in many types of projects/businesses. Currently, I am working on a unique mixed marketplace in the Home Improvement space. Over they years, in E-commerce, I have been involved in a few different verticals such as Building Supplies, Watches, Gifts, Nutraceuticals to name a few. Each have their own nuances in order to be successful as well as rules to follow. One interesting vertical I found was in the Lighting business. This is a tightly controlled category ruled by a handful of brands releasing distribution very carefully. Beyond being able to sell product, there is the IMAP (Internet Minimum Advertised Price) that must always be adhered to… although savvy merchants know how to circumvent that. There is the constant tension between vendor and distributor to keep certain pricing and distributor to vendor for timely shipments. One thing, which to most is obvious, holds true regardless.. once a destination proves to have a critical mass of purchase ready shoppers, they are king and are clearly in charge. Amazon is a great example.  The site design and user experience is arguably terrible. They were smart enough to lock in consumers with the Prime program which gives great benefits such as free shipping, video and music streaming. They also give the appearance of a marketplace where you can “shop” for the lowest price when in fact there is alot happening under the hood ensuring you usually dont (see: http://recode.net/2015/01/13/how-amazon-tricks-you-into-thinking-it-always-has-the-lowest-prices/). One feature I am excited about seeing more widely used across the Shopping Web is the ability to make an offer. Apparently Amazon was begining to...